FAQ

Frequently Asked Questions

Here you can find the answers to the FAQs asked by Lead-Print customers after providing the software.


What happens when my customer repeatedly uploads a print file and/or it is repeatedly checked by the print-shop? In this case repeat fees are charged
NO! Fees are charged only when your customer has placed an order. Not for uploads or checks.

Can my print-shop also be accessible under my own domain?
"YES, this is possible- The simplest method is to register a domain and to create a frame set. The following procedure would be optimal: After ordering a domain from your provider, have your domain registered on our IP-Address and give us your domain name per e-mail. After adjustment on our part your print-shop will be available under the new domain. "

"Do I need to re-register for print-shop 2 if I am already a print-shop 1 customer or would it be automatic?
Printshop 2 is an independent solution for which new registration is required

"Can I design the customer interface of the print-shop myself?"
The Print-shop display pages are based on HTML SMARTY templates and you can change them independently. In this case please contact us.

In Print-shop 2 can I now offer trade items?
YES, this function is available in Print-shop 2

Do I have to have my customer information checked?
Every article can be provided with a Check-Rule. This can also be "No check".

Do you offer an entry service e.g. in order to set up my products or to create individual graphics?
Certainly. We would be happy to make you an offer to fit your special needs. In this case, please contact us